Privacy, explained clearly.

1. Our commitment

EE Auto Group respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request a quote, or ask to book a service.

2. Information we collect

Depending on how you use the website, we may collect:

• Your name, telephone number, email address, and preferred contact method.
• Your preferred EE Auto location and requested service date.
• Vehicle information, including year, make, model, vehicle type, tire or wheel size, selected service or package, and notes you choose to provide.
• Basic technical and security information, such as IP address, browser type, device information, pages requested, and submission time.

Please do not include payment information or other sensitive personal information in the appointment-notes field.

3. How we use your information

We use personal information to respond to enquiries, prepare quotes, arrange or confirm appointments, recommend suitable services, contact you about your request, operate and secure the website, prevent abuse, maintain business records, and meet legal obligations.

Submitting an appointment request does not subscribe you to promotional email. We will seek any consent required before sending marketing communications.

4. When information is shared

We do not sell or rent your personal information. We may share only the information reasonably required with the EE Auto location handling your request and with service providers that support website hosting, database storage, security, and transactional email delivery. These providers may process information in Canada, the United States, or another jurisdiction where they operate and may be subject to local law.

We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction subject to appropriate confidentiality safeguards.

5. Cookies and local storage

The website may use essential browser storage or similar technologies to provide core functions, remember basic preferences, maintain security, and understand technical performance. If non-essential analytics or advertising technologies are added, we will provide any notice or choice required by law.

6. Retention and protection

We retain personal information only as long as reasonably necessary for the purposes described above and for applicable legal, accounting, security, or dispute-resolution requirements. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

7. Your choices and rights

You may ask to access or correct personal information we hold about you, withdraw consent where applicable, or ask a privacy question. Some information may need to be retained where permitted or required by law. We may take reasonable steps to verify your identity before completing a request.

8. Children

This website and our vehicle services are not directed to children under 13, and we do not knowingly collect their personal information through the appointment form.

9. Updates and contact

We may update this policy as our practices or legal requirements change. The effective date above identifies the current version.

For privacy questions or requests, contact EE Auto Group at eeauto88@hotmail.com or 905-261-6888. Our head office is at 365 John Street, Unit 1, Thornhill, Ontario L3T 5W5.

1. 我们的承诺

EE Auto Group尊重并重视您的隐私。本政策说明当您浏览网站、咨询报价或提交预约申请时，我们如何收集、使用、披露、保存及保护您的个人资料。

2. 我们收集的资料

根据您使用网站的方式，我们可能收集：

• 姓名、电话号码、Email地址及希望联系的方式。
• 希望前往的EE Auto门店及预约日期。
• 车辆年份、品牌、型号、车型、轮胎或轮毂尺寸、所选服务／套餐，以及您主动填写的备注。
• 用于网站运行和安全的基本技术资料，例如IP地址、浏览器类型、设备资料、访问页面及提交时间。

请不要在预约说明中填写付款资料或其他敏感个人信息。

3. 我们如何使用资料

我们会使用这些资料回复咨询、准备报价、安排或确认预约、推荐合适服务、就您的申请与您联系、运行和保护网站、防止滥用、保存必要业务记录，以及履行法律义务。

提交预约申请不会自动订阅推广邮件。如未来发送营销信息，我们会按照适用法律取得所需同意。

4. 资料何时可能被分享

我们不会出售或出租您的个人资料。为处理您的申请，我们可能只把合理所需的资料提供给负责服务的EE Auto门店，以及支持网站托管、数据库存储、安全和预约确认邮件发送的服务供应商。这些供应商可能在加拿大、美国或其营运所在地处理资料，并可能受当地法律管辖。

如法律要求、为保护权利或安全，或在具有适当保密措施的企业交易中，我们也可能依法披露相关资料。

5. Cookies及浏览器存储

网站可能使用必要的浏览器存储或类似技术，以提供核心功能、记住基本偏好、维护安全并了解技术运行情况。如以后加入非必要分析或广告技术，我们会按照适用法律提供相应通知或选择。

6. 保存期限及保护措施

我们只会在实现上述目的及满足适用法律、会计、安全或争议处理要求所需的合理期限内保存个人资料。我们采取合理的行政、技术及组织保护措施，但任何互联网传输或存储系统都无法保证绝对安全。

7. 您的选择和权利

您可以联系我们，要求查阅或更正我们持有的个人资料；在适用情况下撤回同意；或提出隐私相关问题。在法律允许或要求的情况下，部分资料可能需要继续保存。处理申请前，我们可能采取合理步骤核实您的身份。

8. 儿童资料

本网站及车辆服务并非面向13岁以下儿童，我们不会有意通过预约表格收集他们的个人资料。

9. 政策更新及联系我们

我们可能根据业务做法或法律要求更新本政策。页面顶部的生效日期代表当前版本。

如有隐私问题或资料请求，请通过 eeauto88@hotmail.com 或 905-261-6888 联系EE Auto Group。总店地址：365 John Street, Unit 1, Thornhill, Ontario L3T 5W5。